Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: July 20, 2025
Ownership
TeamBook is owned and operated by Route 19 Design, a sole proprietorship based in Nova Scotia, Canada. All data is processed in accordance with Canadian privacy law (PIPEDA).
Information We Collect
TeamBook collects information that you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information
- Name and contact information
- Account credentials
- Team and player information
- Financial data related to team management
Usage Information
- Information about how you use our services
- Log data and analytics
- Device and browser information
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage team finances
- Communicate with you about your account and our services
- Ensure the security and integrity of our platform
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:
- With team members who have appropriate access permissions
- With service providers who assist us in operating our platform
- When required by law or to protect our rights
Third-Party Service Providers
We use trusted third-party services to operate TeamBook. These include:
- Stripe – for processing payments
- Heroku (a Salesforce company) – for secure cloud hosting
- Mailgun – for email delivery services
These providers may store or process your data on our behalf, but only to the extent necessary to provide TeamBook's services.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt out of certain communications
- Export your data
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We may also retain certain information as required by law or for legitimate business purposes.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this privacy policy, please contact us at:
TeamBook
Email: [email protected]
General inquiries: [email protected]